Observe
- Collect baseline data without engaging
- Watch behavior, patterns, environment
- Note what they protect and avoid
- Resist contact until you understand
Engage
- Start low-risk conversations
- Let them do the talking
- Build comfort before rapport
- Keep your own footprint small
Probe
- Ask open-ended questions
- Explore past and frustrations
- Surface aspirations and relationships
- Listen for what repeats
Analyze
- Identify emotional drivers
- Map recurring themes
- Flag behavioral contradictions
- Separate stated from real motives
Validate
- Seek confirming signals in behavior
- Check claims against context
- Test gently, not directly
- Confirm before acting
Prioritize
- Rank desires by intensity
- Weigh frequency of mention
- Measure willingness to trade
- Align your ask with the top driver
Desire Hierarchy
- Identity and legacy sit at the top
- Status, respect, and relationships follow
- Security and comfort form the base
- Remember: they justify from the bottom, act from the top
What to Observe
- Track repeated phrases and complaints
- Read micro-expressions and posture shifts
- Study environment and close company
- Watch how they spend and sacrifice