Know The Player
- Map their goals and constraints
- Understand the fears that drive them
- Anticipate their likely moves
- Identify what they can trade
Set Objectives
- Define what you want and will trade
- Mark what you will not give
- Fix your walk-away point
- Plan the opening and the exit
Build Leverage
- Hold an information advantage
- Strengthen your alternatives
- Control the resources in play
- Use time as leverage
Shape The Room
- Choose neutral ground
- Reduce distractions and access
- Set the conditions before talking
- Control the environment quietly
Establish Control
- Let composure set the tone
- Keep pace low, breathing steady
- Speak less and listen more
- Use silence deliberately
Elicit Information
- Open with broad questions
- Let them reveal their priorities
- Listen for emotion and need
- Anchor before defining the table
Read The Person
- Watch eyes for interest or avoidance
- Read hands, open versus closed
- Track posture for engagement
- Catch micro-expressions that leak truth
Close And Seal
- Test for shared understanding
- Summarize the key points
- Confirm the specifics
- Secure the commitment